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注意事項與相關規定

 

  1. 商品有任何問題,請與客服聯繫(首頁右下方有FB/Messenger)。
  2. 本店販售之商品皆為原廠製造。並不會販售水貨、散貨、港版、盜版。
  3. 運送過程外盒偶有碰撞擠壓,不影響內盒產品的完整性,如在意外盒狀況者請慎重考慮再下單。
  4. 賣場照片與實際商品可能會有色差狀況產生,圖片僅供參考,以原廠出貨商品顏色與規格為準。
  5. 完成品皆為工廠生產線純手工塗裝,可能同款商品間會有些許差異,並不接受因非一模一樣要求退換貨。
  6. 現貨商品請勿與預約商品合併結帳、不同月份預約商品無法合併訂購
  7. 如訂單需要更改,客服人員將使用Email跟您聯繫並重新下單,且取消舊訂單。3日內無回復將取消訂單。
  8. 下單後請於三天或是該付款方式規定繳納期間內付款,期限內未匯款會取消您的訂單。
  9. 如發生超賣之情形,或是供應商到貨數量不足,本店將會依照付清全額與訂購先後順序出貨。(全額付清>訂金)
  10. 如因供應商交貨數量不足,無法交貨的買家,將會取消您的訂單並且全額退款,恕不保證交貨。
  11. 國外買家因為交易取消、退貨、缺貨的狀況,會全額退款台幣訂單金額,其所產生的退款匯率差異將由國外買家負擔。
  12. 依照消費者保護法的規定,享有商品貨到次日起七天猶豫期(非試用期)的權益。鑑賞期內退貨說明: 您所退回的商品必須是全新的狀態、而且完整包裝未經拆封、使用,請注意保持商品本體、配件、贈品、保證書、原廠包裝及所有附隨文件資料的完整性,切勿缺漏任何配件或損毀原廠外盒。商品如經拆封、使用,恕不接受退貨,退回商品時,請以本公司寄送商品給您時所使用的外包裝紙箱,原封包裝,切勿任由宅配單直接黏貼在商品原廠外盒上或書寫文字。原廠外盒及原廠包裝都屬於商品的一部分,若有遺失、毀損或缺件,可能影響您退貨的權益,將由商品價值扣除商品價值之50%,作為回復原狀所必要的整新費用。
  13. 模型類商品開封後請先清點零件,確認無誤後再拆開透明包裝袋組裝。
  14. 預購商品為客製化訂單,結單後不接受因瑕疵/商品損壞以外之個人因素退貨,如:不喜歡/與想像中不符/經濟短缺/尺寸不符等...。
  15. 預購商品每人每個帳號限定 2 組/個/隻/盒,超過則需支付全額。現場預購需支付訂金。
  16. 預購商品都有可能延期,日方廠商延期發售恕不另外通知買家,如需取消請支付商品定價3倍之金額,否則不排除提出賠償告訴。(例:該商品價格4300元,請支付4300x3=12900元..以此類推)
  17. 部分商品因無法從外包裝確認內容物,故會拆封檢查。
  18. 所有商品皆不挑外包裝狀況出貨,出貨皆會使用泡泡緩衝袋包裝。
  19. 部分商品會有配率問題,如配率嚴重將調整價格,將以E-MAIL通知買家重新下單。
  20. 日幣匯率並非我司能控制,如漲幅過大將調整售價,並以E-MAIL通知買家重新下單。(匯率以到貨當週台灣銀行匯率為準)
  21. 本店保有隨時更改以上規則之權利,並不保證因規則更改而造成的權益受損。
  22. 只要於本店購買/預購任何商品即代表同意以上規則。

 

Precautions and related regulations

 

1. If you have any questions about the product, please contact customer service (FB/Messenger at the bottom right of the homepage).

2. The goods sold in this store are all manufactured by the original manufacturer. Parallel imports, bulk cargo, Hong Kong version, and piracy will not be sold.

3. During the transportation process, the outer box occasionally collides and does not affect the integrity of the inner box product. For example, in the case of the accident box, please carefully consider the order.

4. There may be color difference between the store photos and the actual products. The pictures are for reference only, subject to the color and specifications of the original products shipped.

5. The finished products are all hand-painted on the factory production line. There may be some differences between the same items, and it is not acceptable to return the goods because of the same type.

6. Do not combine the spot goods with the reserved items, check the goods, and do not combine the orders. If this happens, the cancellation will not be notified.

7. If the order needs to be changed, the customer service staff will use Email to contact you and re-order, and cancel the old order. No order within 3 days will cancel the order.

8. After the order is placed, please pay within three days or within the payment period specified in the payment method. If the remittance is not within the time limit, your order will be cancelled.

9. In the event of oversold, or if the supplier has insufficient quantity, the store will ship in full accordance with the order and the order. (full payment > deposit)

10. If the supplier fails to deliver the goods due to insufficient delivery, the order will be cancelled and a full refund will be given. Delivery is not guaranteed.

11. Foreign buyers will refund the amount of the Taiwanese currency order in full due to the cancellation, return and out-of-stock status of the transaction. The difference in the refund rate generated by the foreign buyer will be borne by the foreign buyer.

12. In accordance with the provisions of the Consumer Protection Law, enjoy the rights to the goods during the seven-day hesitation period (non-trial period) from the next day. Return instructions during the appreciation period: The goods you return must be in a new state, and the complete package has not been unpacked and used. Please pay attention to keep the product body, accessories, gifts, guarantees, original packaging and all accompanying documents intact. Sex, don't miss any accessories or damage the original box. If the product is unpacked or used, it will not be accepted for return. When returning the goods, please use the outer packaging carton used by the company to send the goods to you, the original packaging, do not let the house order directly stick to the original factory. Write or write on the box. The original outer box and the original packaging are all part of the merchandise. If it is lost, damaged or missing, it may affect the rights and interests of your return. The value of the merchandise will be deducted from the value of the merchandise by 50% as the necessary new cost.

13. After opening the model goods, please check the parts first, and then unpack them and unpack them in transparent bags.

14. Pre-ordered products are customized orders. After the statement, the return of personal factors other than defect/goods damage will not be accepted, such as: dislike/disagree with imagination/economic shortage/size does not match...

15. Pre-ordered products are limited to 2 groups/pieces/box per person per account, and the full amount is required. A deposit is required for on-site pre-order.

16. Pre-purchased products may be postponed. Japanese manufacturers may not post the buyer for further extension. If you need to cancel, please pay the price of the product three times the price. Otherwise, you will not be allowed to claim compensation.

(Example: The price of the commodity is NTD 4,300 , please pay 4300x3 = NTD 12,900.. and so on)

17. Some products will be unpacked and inspected because they cannot be confirmed from the outer packaging.

18. All products are shipped without picking the packaging, and the shipment will be packed in a bubble buffer bag.

19. The store reserves the right to change the above rules at any time, and does not guarantee the damage caused by the changes in the rules.

 

20. As long as you purchase/pre-purchase any goods in this store, you agree to the above rules.