購物說明

府廣商行 / 扭蛋專門店

付款方式說明

payment options

 

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寄送方式說明

shipping & delivery

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訂單相關說明

order tracking

 

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售後服務說明

sales & refunds

注意事項與相關規定

 

  1. 商品有任何問題,請與客服聯繫(首頁右下方有FB/Messenger)。
  2. 本店販售之商品皆為原廠製造。並不會販售水貨、散貨、港版、盜版。
  3. 運送過程外盒偶有碰撞擠壓,不影響內盒產品的完整性,如在意外盒狀況者請慎重考慮再下單。
  4. 賣場照片與實際商品可能會有色差狀況產生,圖片僅供參考,以原廠出貨商品顏色與規格為準。
  5. 完成品皆為工廠生產線純手工塗裝,可能同款商品間會有些許差異,並不接受因非一模一樣要求退換貨。
  6. 現貨商品請勿與預約商品合併結帳、不同月份預約商品無法合併訂購
  7. 如訂單需要更改,客服人員將使用Email跟您聯繫並重新下單,且取消舊訂單。3日內無回復將取消訂單。
  8. 下單後請於三天或是該付款方式規定繳納期間內付款,期限內未匯款會取消您的訂單。
  9. 如發生超賣之情形,或是供應商到貨數量不足,本店將會依照付清全額與訂購先後順序出貨。(全額付清>訂金)
  10. 如因供應商交貨數量不足,無法交貨的買家,將會取消您的訂單並且全額退款,恕不保證交貨。
  11. 國外買家因為交易取消、退貨、缺貨的狀況,會全額退款台幣訂單金額,其所產生的退款匯率差異將由國外買家負擔。
  12. 依照消費者保護法的規定,享有商品貨到次日起七天猶豫期(非試用期)的權益。鑑賞期內退貨說明: 您所退回的商品必須是全新的狀態、而且完整包裝未經拆封、使用,請注意保持商品本體、配件、贈品、保證書、原廠包裝及所有附隨文件資料的完整性,切勿缺漏任何配件或損毀原廠外盒。商品如經拆封、使用,恕不接受退貨,退回商品時,請以本公司寄送商品給您時所使用的外包裝紙箱,原封包裝,切勿任由宅配單直接黏貼在商品原廠外盒上或書寫文字。原廠外盒及原廠包裝都屬於商品的一部分,若有遺失、毀損或缺件,可能影響您退貨的權益,將由商品價值扣除商品價值之50%,作為回復原狀所必要的整新費用。
  13. 模型類商品開封後請先清點零件,確認無誤後再拆開透明包裝袋組裝。
  14. 預購商品為客製化訂單,結單後不接受因瑕疵/商品損壞以外之個人因素退貨,如:不喜歡/與想像中不符/經濟短缺/尺寸不符等...。
  15. 預購商品每人每個帳號限定 2 組/個/隻/盒,超過一定金額則需支付全額。現場預購需支付訂金。
  16. 預購商品都有可能延期,日方廠商延期發售恕不另外通知買家,如需取消請支付商品定價3倍之金額,否則不排除提出賠償告訴。(例:該商品價格4300元,請支付4300x3=12900元..以此類推)
  17. 部分商品因無法從外包裝確認內容物,故會拆封檢查。
  18. 所有商品皆不挑外包裝狀況出貨,出貨皆會使用泡泡緩衝袋包裝。
  19. 部分商品會有配率問題,如配率嚴重將調整價格,將以E-MAIL通知買家重新下單。
  20. 日幣匯率並非我司能控制,如漲幅過大將調整售價,並以E-MAIL通知買家重新下單。(匯率以到貨當週台灣銀行匯率為準)
  21. 本店保有隨時更改以上規則之權利,並不保證因規則更改而造成的權益受損。
  22. 只要於本店購買/預購任何商品即代表同意以上規則。

 

Precautions and related regulations

 

1. If you have any questions about the product, please contact customer service (FB/Messenger at the bottom right of the homepage).

2. The goods sold in this store are all manufactured by the original manufacturer. Parallel imports, bulk cargo, Hong Kong version, and piracy will not be sold.

3. During the transportation process, the outer box occasionally collides and does not affect the integrity of the inner box product. For example, in the case of the accident box, please carefully consider the order.

4. There may be color difference between the store photos and the actual products. The pictures are for reference only, subject to the color and specifications of the original products shipped.

5. The finished products are all hand-painted on the factory production line. There may be some differences between the same items, and it is not acceptable to return the goods because of the same type.

6. Do not combine the spot goods with the reserved items, check the goods, and do not combine the orders. If this happens, the cancellation will not be notified.

7. If the order needs to be changed, the customer service staff will use Email to contact you and re-order, and cancel the old order. No order within 3 days will cancel the order.

8. After the order is placed, please pay within three days or within the payment period specified in the payment method. If the remittance is not within the time limit, your order will be cancelled.

9. In the event of oversold, or if the supplier has insufficient quantity, the store will ship in full accordance with the order and the order. (full payment > deposit)

10. If the supplier fails to deliver the goods due to insufficient delivery, the order will be cancelled and a full refund will be given. Delivery is not guaranteed.

11. Foreign buyers will refund the amount of the Taiwanese currency order in full due to the cancellation, return and out-of-stock status of the transaction. The difference in the refund rate generated by the foreign buyer will be borne by the foreign buyer.

12. In accordance with the provisions of the Consumer Protection Law, enjoy the rights to the goods during the seven-day hesitation period (non-trial period) from the next day. Return instructions during the appreciation period: The goods you return must be in a new state, and the complete package has not been unpacked and used. Please pay attention to keep the product body, accessories, gifts, guarantees, original packaging and all accompanying documents intact. Sex, don't miss any accessories or damage the original box. If the product is unpacked or used, it will not be accepted for return. When returning the goods, please use the outer packaging carton used by the company to send the goods to you, the original packaging, do not let the house order directly stick to the original factory. Write or write on the box. The original outer box and the original packaging are all part of the merchandise. If it is lost, damaged or missing, it may affect the rights and interests of your return. The value of the merchandise will be deducted from the value of the merchandise by 50% as the necessary new cost.

13. After opening the model goods, please check the parts first, and then unpack them and unpack them in transparent bags.

14. Pre-ordered products are customized orders. After the statement, the return of personal factors other than defect/goods damage will not be accepted, such as: dislike/disagree with imagination/economic shortage/size does not match...

15. Pre-ordered products are limited to 2 groups/pieces/box per person per account, and the full amount is required. A deposit is required for on-site pre-order.

16. Pre-purchased products may be postponed. Japanese manufacturers may not post the buyer for further extension. If you need to cancel, please pay the price of the product three times the price. Otherwise, you will not be allowed to claim compensation.

(Example: The price of the commodity is NTD 4,300 , please pay 4300x3 = NTD 12,900.. and so on)

17. Some products will be unpacked and inspected because they cannot be confirmed from the outer packaging.

18. All products are shipped without picking the packaging, and the shipment will be packed in a bubble buffer bag.

19. The store reserves the right to change the above rules at any time, and does not guarantee the damage caused by the changes in the rules.

 

20. As long as you purchase/pre-purchase any goods in this store, you agree to the above rules.

會員權益說明

membership

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一般會員:

凡於官網完成註冊程序(使用Google或是Facebook或是LINE),即成為一般會員,會員效期終身有效。

成為會員後,請至「會員專區」-「個人資料」填寫正確的個人資料,以免影響日後會員權益。



會員升級/續會辦法:

▸單次購物滿額:單次購買超過指定金額商品,且該筆訂單已轉為歸檔者

▸指定期間內購物滿額:指定期間內購買超過指定金額商品,且所有訂單皆已轉為歸檔者

  • 會員名單每日依照系統排程更新,符合條件即可升等(視購買金額不限升一等)。
  • 會員續會名單於會員到期日隔天更新,符合條件即可續會,到期日將自動順延。
  • 升級/續會之等級調整將寄發E-mail通知。
  • 會員到期日前十天將以E-mail通知。
  • 若會員未符合原等級續會條件,將視不同會員等級入會條件,自動調整為符合的等級。
  • 如升級條件為「指定期間內購物滿額」,購物金額累計計算期間為原等級生效日起,至該等級到期日止。



各等級會員優惠:

【初心者】
優惠內容 會員 滿 $ 100 元,現金積點回饋 10點
升級條件 使用Google、Facebook、LINE,登入即成為一般會員
會員效期 終身
續會資格 X

 

 

【冒險者】
優惠內容 滿$2,800元,打95折
升級條件 單次購物滿$2,500元
會員效期 5個月
續會資格 5個月內消費滿$2,500元

 

【扭蛋大盜】
優惠內容 會員 滿 $ 2500 元,打 9 折
升級條件 單次購物滿$3,500元
會員效期 5個月
續會資格 5個月內消費滿$3,500元

 

 

【玩具狂熱】
優惠內容

會員 滿 $ 1800 元,打 89 折

會員 滿 $ 2500 元 免運費

升級條件 單次購物滿$5,000元
會員效期 5個月
續會資格 5個月內消費滿$5,000元

 

【完全上癮】
優惠內容

會員 滿 $ 1500 元,打 85 折 

會員 滿 $ 2000 元 免運費

會員 滿 $ 2500 元,現金積點回饋 200點

升級條件 單次購物滿$10,000元
會員效期 5個月
續會資格 5個月內消費滿$10,000元

現金積點規則

reward points rules

發放條件與使用門檻:

V 加入會員即發放 100點

V 會員推薦:

 

會員等級 贈送點數
【初心者】 50
【冒險者】 100
【扭蛋大盜】 150
【玩具狂熱】 200
【完全上癮】 250

 

V 會員生日:

 

會員等級 贈送點數
【初心者】 100
【冒險者】 200
【扭蛋大盜】 300
【玩具狂熱】 400
【完全上癮】 500

 

V 現金績點抵用門檻 : 1000元

 

現金積點種類:

V 加入會員:在加入會員時獲得贈點
V 會員推薦:在登入會員狀態下,點選商品中的「我要推薦」按鈕;或進入會員專區 > 個人資料 > 設定「推薦分享連結」,可將商品推薦給親朋好友。經由推薦連結完成訂購,推薦人即可獲得贈點。
V 會員生日:需填寫個人資料方可於生日當月獲得贈點
V 全館/任選活動/優惠券:訂單中符合活動條件之商品即可獲得贈點

現金積點生效時間:

V 加入會員:登入會員時立即獲得點數,可直接使用折抵消費
V 會員生日:每月1日統一發送當月會員生日點數
V 會員推薦/全館活動/任選活動/優惠券:由行銷活動或會員推薦中獲得的點數,將於該筆訂單狀態轉為「歸檔」後的隔日00:00轉成「可使用」點數,會員可以在會員專區 > 購買清單中查看訂單狀態。

※ 以上為點數生效時間,各現金積點類型的「有效期間」依各店家設定之實際日期為準

現金積點狀態說明:

V 點 數:目前累積可使用的點數
V 可使用:目前獲得的所有點數中已生效但未到期的點數,可點選「+」展開明細,提醒您留意每筆現金積點使用到期日
V 已使用/已失效:已折抵或已逾期不可使用的點數明細

※ 其他注意事項

V 活動贈點:辦理退貨時,修改後訂單中未符合贈送條件之活動點數將自動取消
V 訂單退款:辦理退款時,依店家設定之退貨方式,將退貨金額轉為同金額之現金積點,於下次消費時折抵
V 訂單失敗:訂單中已抵用的積點,在訂單狀態轉為「失敗」或「取消」時,將立即自動回補至會員帳戶

 

隱私權條款

privacy

免責聲明

 

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  12. 隱私權保護政策之修正,本網站隱私權保護政策將因應需求隨時進行修正,修正後的條款將刊登於網站上。

 

Disclaimer

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5. The Privacy Policy does not apply to linked websites outside of this website, nor to those who are not entrusted or involved in the management of this website.

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12. Amendments to the Privacy Policy, the Privacy Policy of this website will be amended at any time in response to the needs, and the revised terms will be posted on the website.