Precautions and related regulations
1. If you have any questions about the product, please contact customer service (FB/Messenger at the bottom right of the homepage).
2. The goods sold in this store are all manufactured by the original manufacturer. Parallel imports, bulk cargo, Hong Kong version, and piracy will not be sold.
3. During the transportation process, the outer box occasionally collides and does not affect the integrity of the inner box product. For example, in the case of the accident box, please carefully consider the order.
4. There may be color difference between the store photos and the actual products. The pictures are for reference only, subject to the color and specifications of the original products shipped.
5. The finished products are all hand-painted on the factory production line. There may be some differences between the same items, and it is not acceptable to return the goods because of the same type.
6. Do not combine the spot goods with the reserved items, check the goods, and do not combine the orders. If this happens, the cancellation will not be notified.
7. If the order needs to be changed, the customer service staff will use Email to contact you and re-order, and cancel the old order. No order within 3 days will cancel the order.
8. After the order is placed, please pay within three days or within the payment period specified in the payment method. If the remittance is not within the time limit, your order will be cancelled.
9. In the event of oversold, or if the supplier has insufficient quantity, the store will ship in full accordance with the order and the order. (full payment > deposit)
10. If the supplier fails to deliver the goods due to insufficient delivery, the order will be cancelled and a full refund will be given. Delivery is not guaranteed.
11. Foreign buyers will refund the amount of the Taiwanese currency order in full due to the cancellation, return and out-of-stock status of the transaction. The difference in the refund rate generated by the foreign buyer will be borne by the foreign buyer.
12. In accordance with the provisions of the Consumer Protection Law, enjoy the rights to the goods during the seven-day hesitation period (non-trial period) from the next day. Return instructions during the appreciation period: The goods you return must be in a new state, and the complete package has not been unpacked and used. Please pay attention to keep the product body, accessories, gifts, guarantees, original packaging and all accompanying documents intact. Sex, don't miss any accessories or damage the original box. If the product is unpacked or used, it will not be accepted for return. When returning the goods, please use the outer packaging carton used by the company to send the goods to you, the original packaging, do not let the house order directly stick to the original factory. Write or write on the box. The original outer box and the original packaging are all part of the merchandise. If it is lost, damaged or missing, it may affect the rights and interests of your return. The value of the merchandise will be deducted from the value of the merchandise by 50% as the necessary new cost.
13. After opening the model goods, please check the parts first, and then unpack them and unpack them in transparent bags.
14. Pre-ordered products are customized orders. After the statement, the return of personal factors other than defect/goods damage will not be accepted, such as: dislike/disagree with imagination/economic shortage/size does not match...
15. Pre-ordered products are limited to 2 groups/pieces/box per person per account, and the full amount is required. A deposit is required for on-site pre-order.
16. Pre-purchased products may be postponed. Japanese manufacturers may not post the buyer for further extension. If you need to cancel, please pay the price of the product three times the price. Otherwise, you will not be allowed to claim compensation.
(Example: The price of the commodity is NTD 4,300 , please pay 4300x3 = NTD 12,900.. and so on)
17. Some products will be unpacked and inspected because they cannot be confirmed from the outer packaging.
18. All products are shipped without picking the packaging, and the shipment will be packed in a bubble buffer bag.
19. The store reserves the right to change the above rules at any time, and does not guarantee the damage caused by the changes in the rules.
20. As long as you purchase/pre-purchase any goods in this store, you agree to the above rules.
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